Table of Contents


Making Your Browser Work With IBM Sametime

To make your browser work with IBM® Sametime®:

  • Ensure that your browser meets the Sametime System Requirements. For a list of supported browsers and version numbers refer to the following web site:
  • .
  • Ensure that your browser is enabled to accept cookies. Cookies are small files that Sametime stores on your computer. These files tell Sametime that you are authorized to attend certain meetings. For example, If your browser does not accept cookies, you cannot attend password-protected meetings. For Microsoft® Internet Explorer, click Tools - Internet Options and click the Privacy tab. Select to allow all cookies. For Mozilla® Firefox®, click Tools - Options; click Privacy, Set Firefox will to: Remember history.
  • Ensure that the following options are enabled in your browser's preferences:

    • Java™
      If Java is installed, you will have a Java control panel. (On the Macintosh, Java comes with the operating system, already installed.).
      Through the Java control panel, select the Advanced tab -- <APPLET> tag support. Check Internet Explorer -- it does not need to be checked for Firefox.

      Internet Explorer
      Tools > Internet Options > Advanced tab of Internet Options -- ensure Oracle Java is checked.
      If it was not checked, the browser needs to be restarted after checking this box.

      Tools > Options -- on the Content tab, check enable Java.

      Firefox on Linux
      Edit > Preferences -- on the Content tab, check enable Java.

      Edit > Preferences. In the Advanced section, check Enable Java.

      Safari > Preferences. Security, check Enable Java.

    • JavaScript™
      Internet Explorer
      Tools > Internet Options. Click the Security tab, select the Internet zone, and then click Custom Level. Scroll to Scripting - Active Scripting and check Enable. Click OK.

      Tools > Options -- on the Content tab, check enable JavaScript.

      Firefox on Linux
      Edit > Preferences -- on the Content tab, check enable JavaScript.

      Edit > Preferences. In the Advanced section, select Scripts and Plugins, and check Enable JavaScript.

      Safari Macintosh
      Safari > Preferences. Security, check Enable JavaScript.

  • You might need to configure your browser to use a proxy server. If so, obtain the server name and port number from your system administrator, and then set up your browser to use the proxy server. Consult your system administrator before changing any proxy settings.

  • Ensure that you have Oracle® Java installed, and what version you have; for Microsoft® Internet Explorer, for example, click Tools > Internet Options, and then click Advanced. For other Microsoft® Windows®-based browsers, check the Java Control panel.

    To install the correct version of Java, go to the Java web site at

  • If your browser is set to block pop-ups (new browser windows that automatically open, for example, to display advertisements), some Meeting Room functionality may be prevented from working. As a result, it is best to turn off pop--up-blockers while working with meetings. For example, in Internet Explorer, click Tools - Pop-up-Blocker - Turn Off Pop-up Blocker to allow pop ups to appear. For Firefox®, click Tools - Options and then click Content Features. Check the Block Popup Windows, this will allow you to add exceptions. You may have also have a product installed that blocks pop-up windows (such as Google Toolbar). If so, see that product's documentation for information on allowing pop-ups for a particular Web site. Once you allow pop-ups for the server that runs your meetings, you will have access to all meeting room functionality.
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